Shipping policy
Shipping Charges
Shipping charges, if applicable, will be calculated automatically at checkout based on your delivery location and the total order value.
Order Processing Time
All orders are typically processed within 1–2 business days after successful payment confirmation. You will receive a confirmation email/SMS with tracking details once your order has been dispatched.
Estimated Delivery Time
We partner with trusted courier services to ensure safe and timely delivery across India. Estimated delivery timelines are as follows:
- Metro Cities: 4–6 business days after dispatch
- Non-Metro Areas: 5–9 business days after dispatch
- Remote or Interior Locations: 7–12 business days after dispatch
Please note that these are estimated timelines and actual delivery may vary based on your location, courier availability, weather conditions, public holidays, or unforeseen circumstances.
Order Tracking
Once your order is shipped, you will receive a tracking link via email or SMS. You can use this link to monitor the real-time status and location of your package.
Delays and Exceptions
While we strive to deliver every order on time, occasional delays may occur due to reasons beyond our control (e.g., courier delays, weather conditions, strikes, or regional restrictions). In such cases, we appreciate your patience and understanding.
Incorrect Address or Failed Delivery
Please ensure that your shipping address and contact details are entered correctly at checkout. We are not responsible for orders undelivered due to incorrect or incomplete information provided by the customer. If a package is returned to us due to an incorrect address or repeated failed delivery attempts, re-shipping charges may apply.
Damaged or Lost Packages
In the rare event that your order is damaged during transit or lost by the courier, please contact our support team within 48 hours of the expected delivery date. We will investigate the matter and assist you with a replacement or refund as per our policy.